Foundations of Compliance in Australian Business

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About Course

If you’re a BPO worker looking to build new capabilities, Foundations of Compliance in Australian Business introduces you to the core concepts, responsibilities, and expectations of the compliance function. This course will give you the essential knowledge and structure you need to understand how Australian compliance works in practice.

You’ll learn how risks are identified, how controls are applied, and how documentation and processes are maintained to keep organisations aligned with regulatory requirements.

By the end of the course, you’ll have a solid foundation to step into compliance support roles with confidence—whether you’re preparing for your first compliance assignment or exploring new career pathways in the Australian market.

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Course Content

Understanding the Compliance Function
This module introduces learners to how compliance operates within Australian organisations. It covers the purpose of compliance, the regulatory environment, and the different roles involved in supporting compliance activities. Learners gain foundational awareness of what compliance means in practice, who is responsible for what, and the core obligations that apply across industries.

  • What Compliance Means in an Australian Business
  • Key Australian Regulators and What They Oversee
  • Role of a Compliance Officer vs Compliance Support Staff
  • Industry-Agnostic Compliance Obligations

Fundamentals of Risk and Governance
This module provides a clear introduction to governance structures, risk management concepts, and the tools organisations use to monitor and manage risks. It explains how governance supports decision-making, how risks are assessed, and how controls and registers help keep the organisation accountable and compliant.

Working as a BPO-based Compliance Assistant
This module focuses on the practical expectations, responsibilities, and boundaries of an offshore compliance support role. Learners explore the day-to-day tasks they may handle, the importance of accuracy and confidentiality, and how to support a Compliance Officer effectively while staying within their designated scope.

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