Working with Aussies
About Course
This course equips BPO employees with the knowledge and skills needed to effectively work with Australian clients. Learn about Australian business culture, communication preferences, legal considerations, and best practices for delivering exceptional service. By the end of this course, you’ll feel confident and prepared to meet the expectations of Australian clients while fostering strong working relationships.
Course Content
Understanding Australian Business Culture
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Key Traits of Australian Work Culture
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Building Rapport with Australian Clients
Communication Best Practices
Legal and Compliance Considerations
Final Assessment and Certificate
Earn a certificate
Add this certificate to your resume to demonstrate your skills & increase your chances of getting noticed.
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