Welcome to BPO Academy! By accessing or using our website (“Site”) or services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.
1. Acceptance of Terms By using the Site, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use the Site.
2. Eligibility Our services are intended for individuals who are at least 18 years old. By using the Site, you represent and warrant that you meet this age requirement.
3. Use of the Site You agree to use the Site solely for lawful purposes and in compliance with all applicable laws and regulations. You may not:
- Use the Site to engage in any unlawful or fraudulent activities.
- Attempt to interfere with the operation or security of the Site.
- Use the Site to distribute unsolicited commercial messages (spam).
4. Intellectual Property All content on the Site, including text, graphics, logos, videos, and software, is the property of BPO Academy or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
5. User Accounts To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized use of your account.
6. Payment and Refunds If you purchase any courses or services from the Site, you agree to provide accurate payment information. All payments are non-refundable unless otherwise stated in our Refund Policy.
7. Data Collection and Privacy We collect and process personal data in accordance with our Privacy Policy, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
7.1 GDPR Compliance If you are located in the European Economic Area (EEA), you have rights under the GDPR, including:
- The right to access, rectify, or erase your personal data.
- The right to restrict or object to data processing.
- The right to data portability.
- The right to withdraw consent at any time, where processing is based on consent. To exercise these rights, please contact us at [email protected].
7.2 CCPA Compliance If you are a California resident, you have rights under the CCPA, including:
- The right to know what personal information we collect and how we use it.
- The right to request deletion of your personal information.
- The right to opt out of the sale of your personal information.
- The right not to be discriminated against for exercising your privacy rights. To exercise these rights, please contact us at [email protected].
8. Limitation of Liability To the fullest extent permitted by law, BPO Academy shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or services.
9. Indemnification You agree to indemnify and hold harmless BPO Academy, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or breach of these Terms.
10. Termination We reserve the right to terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Site.
11. Changes to Terms We may update these Terms from time to time. Any changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.
12. Governing Law These Terms are governed by and construed in accordance with the laws of Your Jurisdiction.
13. Contact Information If you have any questions about these Terms, please contact us at [email protected]
Thank you for choosing BPO Academy.